Friday, November 30, 2012
Be careful to buy Digital Video Camera DV12 SPECTRA VERTEX
As a consumer I have been harmed (deceived) by purchasing a digital video camera brands SPECTRA (model Vertex DV12) at Rp.1.599.000, - on February 21, 2010 at Agis Electronic Super Store Bekasi which turned the warranty period has expired a year ago I feel cheated as a consumer that I take the burden of losses the company that distributes and sells these products in my opinion, the goods are not sold should be returned to the factories producing these goods.
And as the aggrieved party I have tried both verbally and in a letter to get a replacement from the Agis Bekasi with items applicable warranty period 1 year ahead and still the Agis Bekasi replace with the same condition (the warranty period expired), and also presented an orally or in letters to the spectra to withdraw the product from the market with the intention that the spectra do not try to divert the losses to consumers (citizens) in any way.
Through this meida I would urge the public / consumers, especially users camera / digital camera video to be careful in buying the product, you should also ask the production year and the applicable warranty period than the completeness and condition of the goods, do not let consumers take the burden of the company's losses that distributes / sells products that do not sell
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